If Windows doesn't find a new driver and reinstalling the driver doesn’t help, contact your PC’s manufacturer for help. Windows will attempt to reinstall the driver. Select Uninstall and then restart your PC. Try the steps below to fix most TAP related issues with the TorGuard Client.ġ) Temporarily disable/uninstall any security software (reboot) and retest - uninstalling/rebooting is normally the cleanest method, some security software still runs various checks even while disabled.Ģ) Uninstall any other VPN software currently installed, this is mostly aimed at clients that support OpenVPN as they may use the same driver and clash.Ī) Go to > Control Panel > System and Security > System > Device Managerī) Scroll down to Network Adapters, right-click the TAP drivers and uninstall them, deleting the driver too when askedĭ) Reconnect to TG and it will prompt to reinstall the driver, click yes and t hen retry your connection. Right-click the name of the device, then select Uninstall device. Bit of a pain, but at least it solves it. I use Comodo, so in my case, i had to export comodo settings, uninstall comodo, reboot, install the adapter, then reinstall comodo, and import my previous settings. Now look for the TAP adapter and right-click on it and choose Disable. If you have a 3rd party antivirus/firwall, it may be the culprit. Right-click the displayed driver and then select Update Driver Software from the next displayed menu. When the Device Manager screen is displayed, double-click the item whose drivers you want to re-install. This command will open the adapter options. Related Q & A: Windows 10 how to display the Device Manager screen. TAP Driver issues are mostly caused by conflicting OpenVPN software - security software or corruption inside the Windows registry. Open Run command by pressing Windows + R and type ncpa.cpl and hit enter.
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